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Voluntary Sector Initiative: Settlement Project

National Initiatives



National Settlement Conference 2
(Calgary - October 2-5, 2003)

Closing Plenary:
Key Recommendations and Next Steps

At the closing plenary session of the National Settlement Conference II, the moderator, Naomi Alboim, identified 15 common themes on recommendations that arose during the conference. She stated that there were many recommendations, both general ones and very specific ones, but that most of them could be categorized under one of these overarching themes. In addition, she pointed out that while many of the recommendations were aimed at Citizenship and Immigration Canada (CIC), it is important to note that they in fact encompassed a much larger target audience. For example, many recommendations are aimed at improving the service of the sectors themselves.

It was noted that CIC cannot be the only department involved in the integration of newcomers and that cooperation with other departments is also necessary. Some recommendations are aimed at other federal departments, including, among others, Human Resources Development Canada (HRDC) and Health Canada. The need for lateral involvement and collaboration with other sectors, such as employers and schools, was also noted.

After outlining the 15 main themes arising out of the recommendations from the working groups, the plenaries and the VSI working groups, she proceeded to highlight the main recommendations arising out of the VSI working groups and the next steps. These are outlined below.

The 15 Themes Arising out of the Recommendations

Funding

  • There were a number of themes that emerged with regard to funding. The issue of service contracts and a desire to move towards multi-year and core funding were prominent topics. This includes ensuring enough funding to provide basic service provisions, but also to move beyond this to include preventative funding, community development and advocacy.
  • Another recurring theme centered on the need for the sector to diversify its funding sources. In order to maintain independence, it was viewed as necessary to examine alternate funding sources beyond CIC and the government. This serves a dual purpose: first, in helping to maintain independence; and second, to encourage buy-in from alternate funding sources.

Significant Policy Changes, New Policy Development and Policy Clarification

  • There were a number of specific recommendations dealing with particular areas of policy. These pertain not only to CIC and the federal government, but are extended to the provincial level as well. Examples of areas of recommendation include amnesty to immigrants without status, loan eligibility, access to services, eligibility for francophone services, and confidentiality and disclosure issues.

Program Design Changes

  • A number of specific recommendations emerged that related to program design changes. Some of these include financially supporting the coordination of the management of volunteers and changing eligibility criteria for certain programs.

Specific Suggestions for the Need for Resources

  • A common suggestion centered on the need to develop common resources that can be easily accessed by those in the sector. This includes the development of manuals, toolboxes, handbooks and templates. The ready availability of such resources would assist with not having to “reinvent the wheel” each time a resource is required, when it might already be available. Concrete examples of these resources might include developing a Toolbox for the Small Centre Strategy, a Manual for the Host Program, a Template for Language Benchmarks and Competency Assessment Tools.

Suggestions for Improvements to Program Implementation

  • In some areas, it was felt that although program design and policy development might be sufficient, the actual implementation could be more effective. Recommendations along these lines addressed processing delays, greater consistency and a smoother application of programs.

The Need for Information Sharing Mechanisms

  • Many workshops addressed the need for ongoing information sharing and for mechanisms to support it. Examples may include regular forums such as conferences and the sharing of best practices, which could be supported through electronic means or newsletters.

The Need for Public Awareness Strategies

  • There was an expressed need for further public awareness campaigns, aimed at multiple sources, including employers, employees, immigrants and the general public. These may include running anti-racism campaigns; promoting immigrants’ involvement in the political process; highlighting the benefits of immigration to the general public; raising awareness of francophone issues; and running campaigns to promote participation in Host, in volunteer activities and to promote sponsorship. One workshop suggested that a “Year of Immigration Integration” would be an effective conduit through which to promote a range of settlement and integration related issues.

The Need for Information and Training

  • There were suggestions to improve training and information availability related to both potential and new immigrants as well as to service providers. As an example, for immigrants, there is a need for information regarding pre-arrival issues, domestic violence prevention strategies, and health and education issues. For service providers, there is a need for further information on culturally sensitive services and health issues, such as concerns about HIV/AIDS.

Research

  • The need for further research was highlighted with respect to many areas. Some particular examples of areas that would be conducive to further research include health, language acquisition and training.

Better Federal and Provincial Collaboration and Cooperation

  • A number of recommendations focused on the need for the federal and provincial governments to work more closely together. There were recommendations concerning the content of federal–provincial agreements, as well as the related accountability mechanisms. In addition, suggestions were addressed to the municipal level. It was suggested that municipal governments should be involved in policy design and that they should be present at the policy table. The Small Centre Strategy in particular highlights these issues.

The Need to Develop Collaborative and Strategic Mechanisms with Other Stakeholders

  • The need for the sector to work collaboratively with other stakeholders was a frequent topic. It is important that the sector develop and foster relationships with those doing similar and parallel work. Recommendations were aimed at improving relationships with schools, communities, post-secondary institutions, regulatory bodies, health facilities, and local, regional and national organizations.

Accountability

  • There was a series of recommendations that were aimed at making not only CIC but other federal departments more accountable to the sector and to the people the sector serves. These recommendations include the need for accountability structures to be reviewed and made more streamlined. Concrete examples might include published plans of action, published annual reports and two-way accountability frameworks, or a reporting mechanism whereby the government would demonstrate compliance with the Accord.

The Need for Pan-Canadian Policies and Programs That Allow for Regional Variations

  • There was a desire expressed for jointly determined pan-Canadian policies and programs that would also respond to regional variations and to a bottom-up approach to implementation.

Specific Recommendations Relevant to Immigrant Sub-Groups

  • A number of specific recommendations were put forward regarding various sub-groups of the immigrant population which, taken as a whole, cover nearly the entire immigrant community. Specific recommendations were put forth in the areas of youth, seniors, women, men and francophone communities.

Recommendations on Maturing the Relationship Between the Sector and the Federal Government (including CIC)

  • There were a number of recommendations dealing with both the vehicles and the processes through which the sector could aim to mature its relationship with CIC and the federal government. In particular, processes might be explored which would promote the participation of certain sub-groups in policy and program implementation and development. It was also suggested that there be a continuation of the joint processes, perhaps including, but not limited to, national working groups, regional umbrella groups, regional roundtables and the use of champions and spokespeople.

The VSI Working Groups

The moderator also outlined the main recommendations that arose out of the VSI working groups’ papers and presentations, as well as those arising out of discussions.

1 - Maximizing Current Settlement Work

  • There was a strong recommendation that CIC promote inclusive and innovative partnership building practices through facilitating strategies for agencies to increase the participation of refugees and immigrants in developing and implementing settlement practices.
  • There is a need to support national network providers (i.e., LINC/ELSA/MIIP-ESL).
  • There is a need to provide pre-arrival information to immigrants on a range of issues.
  • There is a need to provide long-term funding with streamlined accountability for the full continuum of services, including ESL, employment and community development.
  • There was a strong desire to continue with the working group.

2 - Small Centre Strategy

  • There was a recommendation that funding should be provided to develop a toolbox.
  • Resources should be provided to small centres that want to attract and retain new immigrants.
  • There was a strong desire to continue with the working group.

3 - Settlement Accord

  • There was a recommendation that a mechanism be developed to facilitate an ongoing dialogue.
  • There was a strong desire to continue with the working group.

4 - Settlement Standards, Professionalization and Accountability

  • It was suggested that a one-year pilot project be initiated and that an evaluation of that project be conducted.
  • There was a strong desire to continue with the working group.

Next Steps

In terms of next steps, the following commitments have been made.

Conference Proceedings

The moderator reiterated CIC’s commitment to publishing the proceedings of the conference, which will be vetted through the JPC and will be provided to all conference participants in hard copy and on the Web site.

Analysis of the Recommendations

  • A wide range of recommendations was put forward at the conference and through the working groups. They vary in terms of level of specificity and also in terms of to whom they are addressed. The JPC will address these recommendations and develop a matrix to help respond to these issues by the end of this fiscal year in March 2004. This document will also serve as a report in terms of the VSI initiative.

Series of Options for Ongoing Relations

  • The JPC has committed to developing a series of options for processes and vehicles to guide ongoing relations between the government and the sector. It will form the basis of a plan addressing options for continuing the relationship. The JPC will continue to function in order to see all three steps through. There is a commitment to developing a series of recommendations for future directions by the end of June 2004.

Index