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Voluntary Sector Initiative: Settlement Project

National Initiatives



National Settlement Conference II
Community Building Strategies for the 21st Century:
Innovation, Inclusion and Partnership

October 2 – 5, 2003
Westin Hotel
Calgary, Alberta

THURSDAY OCTOBER 2, 2003

2:00 REGISTRATION BEGINS

3:00 – 5:00 OPEN HOUSE

(SHUTTLE BUS SERVICE AVAILABLE)
(Calgary Catholic Immigration Society – Margaret Chisholm Resettlement Centre)

4:00 – 6:00 INTEREST GROUP MEETINGS (IGM)

These moderated sessions will provide an opportunity for networking and for discussion of issues relevant to the following subjects:

A - Health
Location: Greenfield
Facilitator: Sarah Bowen

B – Employment
Location: Eau Claire North
Facilitators: Clifford Bell and Safia Shire

C - Language
Location: Lougheed
Facilitators: Brenda Lohrenz and Alison Norman

D - Host/Volunteer/Community Bridging
Location: Manning
Facilitators: Kemi Jacobs and Jerry Wu

E - Refugee Issues
Location: Barclay
Facilitators: Fiona Corbin and Diane Fisher

F - Partnership Building
Location: Eau Claire South
Facilitators: Jean Séguin and Fariborz Birjandian

G - Education and Immigrant Youth
Location: Brownlee
Facilitator: Fadia Ismail

7:00 – 9:00 WELCOME RECEPTION

(WESTIN HOTEL - BONAVISTA)

FRIDAY OCTOBER 3, 2003

7:30 – 8:30 BREAKFAST

(BRITANNIA)

8:30 – 8:45 INTRODUCTION/CONTEXT SETTING

(SIMULTANEOUS INTERPRETATION AVAILABLE)
Rosaline Frith (Citizenship and Immigration Canada) and Reza Shahbazi (Ontario Council of Agencies Serving Immigrants), Co-chairs of Joint Planning Committee and Naomi Alboim, Moderator

Location: Britannia

8:45 – 9:15 OPENING ADDRESS

(SIMULTANEOUS INTERPRETATION AVAILABLE)
The Honourable Denis Coderre, Minister of Citizenship and Immigration Canada. There will be a question period.

Location: Britannia

9:15 – 10:00 GUEST SPEAKER

(SIMULTANEOUS INTERPRETATION AVAILABLE)
Haroon Siddiqui, Editorial Page Editor Emeritus of The Toronto Star. There will be a question period.

Location: Britannia

10:00 – 10:30 BREAK

10:30 – 12:15 EFFECTING CHANGE FOR YOUR COMMUNITY: PLENARY SESSION ON POLICY DEVELOPMENT

(SIMULTANEOUS INTERPRETATION AVAILABLE)

Location: Britannia

Panelists: Naomi Alboim (Moderator), Rob Vineberg (Director General, Citizenship and Immigration Canada, Prairies and Northern Territories Region), Marc Khouri (Citizenship and Immigration Canada, Minister’s Office, Special Assistant – Atlantic, Prairies, West and North), Janet Dench (Executive Director, Canadian Council for Refugees, Quebec)

An individual or an organisation can help effect change in a community by getting the right message at the right time to the right decision-makers. The objective of this plenary session is to help build the capacity of the conference participants to understand and to influence government policy making. A short presentation will focus on the government policy-making process. Several panelists will then provide government and non-governmental organization perspectives and advice on how to navigate the system and how to effectively influence policy-making in a meaningful way.

12:15 – 1:45 LUNCH

1:00 – 1:30 PRESENTATION OF THE LONGITUDINAL SURVEY OF IMMIGRANTS TO CANADA

(SIMULTANEOUS INTERPRETATION AVAILABLE)

Location: Britannia

Presenter: Jean Bergeron (Senior Research Officer, Priorities, Planning and Research Branch, Citizenship and Immigration Canada)

The Longitudinal Survey of Immigrants to Canada (LSIC), conducted by Statistics Canada and Citizenship and Immigration Canada under the Policy Research Data Gap Initiative, is a comprehensive survey designed to study the process by which new immigrants adapt to the Canadian society. Data from the first wave of interviews were released on September 4th, 2003 and are now available to help policy makers and service providers adjust existing programs or develop new ones to better support newcomers settle in Canada. This presentation will provide details on the survey, and highlights of the initial results with regard to the newcomers experiences in trying to find housing, health care, training and jobs.

1:45 – 5:15 WORKSHOPS 1A TO 1D

1A Regionalisation: For Immigrants Only? Field of Dreams or Gulags! (Simultaneous Interpretation Available)

Location: Rideau/Mount Royal

Presenters: Geneviève Chagnon (Carrefour BLE, Quebec), Moussa Guene (Promis, Quebec), Uzma Shakir (Council of Agencies Serving South Asians, Ontario) and Jane Cullingworth (Policy Roundtable Mobilizing Professions and Trades, Ontario)

Moderator: Fariborz Birjandian

Context: In recent years, immigrant serving agencies have faced the challenge of regionalisation of their clientele.

Objectives: 1) To explore key questions about regionalisation in Quebec; 2) To unravel the complex issues involved in regionalisation, moving beyond the level of services to issues of public policy and social justice.

Format: Uzma Shakir and Jane Cullingworth will present theoretical and personal perspectives on the “dispersal” policy and invite discussion towards concrete policy recommendations. Genevieve Chagnon and Moussa Guene will lead an interactive session.

1B The Integration of Francophone Immigrants Outside Quebec: Challenges and Perspectives (Policy workshop)

Location: Brownlee

Presenters: Pierre Dadjo (Conseil économique et social d’Ottawa-Carleton, Ontario), Ginette Gratton (Communications consultant, Ontario), Sévérin N’dema-Moussa (Conseil pour l’Intégration des Francophones minorités raciales, Ontario), Tharcisse Ntakibirora (Centre communautaire régional de London, Ontario)

Moderator: Jean Séguin

Objectives: To share current provincial practices outside of Quebec and increase awareness of immigrant serving organizations; to explore the relevance of providing services in accordance with the Official Languages Act and the Charter of Rights and Freedoms; to initiate a study of francophone immigration outside of Quebec.

Format: Provincial representatives will provide an overview of the services they offer to francophone immigrants and the objectives met in offering these services. A discussion leader will help participants arrive at a general definition of integration and then pose questions such as: What are the challenges faced by francophone immigrants outside of Quebec? What strategies can be used to overcome the challenges?

1C Non-Governmental Organization Resources for Settlement Policy Development, Planning and Service Delivery: Challenges and Opportunities (Policy workshop)

Location: Banff

Presenter: Ted Richmond (Community Social Planning Council of Toronto, Ontario) and M.S. Mwarigha (Toronto Community Housing Committee, Ontario)

Moderator: Reza Shahbazi

Objectives: 1) Ted Richmond will explore the important paradox whereby NGOs in the settlement sector face growing demand for participation in policy development and a simultaneous reduction in required resources; 2) M.S. Mwarigha will articulate how the current resource concentration within upper tier government results in service overload at the urban community level of the settlement sector and what impact this has on local services and infrastructure.

Format: Ted Richmond’s discussion will include an overview of the basic trends shaping NGOs, an examination of the various notions of the “voluntary sector,” and consideration of alternative resources for NGO policy work. M.S. Mwarigha will explore how settlement bodies can assertively propose alternatives for effective service delivery, continued public support for urban immigration, and continued support for the settlement sector from all levels of government. There will be a question period.

1D Settlement In Smaller Centres and Rural Areas (Simultaneous Interpretation Available)

Location: Eau Claire South

Presenters: Guylaine Dodier (Service d'accueil des Nouveaux Arrivants région de Lac-Mégantic, Quebec), Tara Blanchard (Moose Jaw Multicultural Council, Saskatchewan) and Liz Robinson (Government of Manitoba, Manitoba)

Moderator: Bob Godkin

Objectives: To demonstrate the feasibility of settlement in smaller centres and rural areas in Quebec, Saskatchewan and Manitoba by exploring current trends and common practices; to examine the economic and social contributions of immigration.

Format: The presenters will demonstrate the feasibility of accepting newcomers in smaller centres and rural areas, consider immigration in its global scope (Qualitative = Quantitative) and present the tools used in ruralization, such as seminars, partnering efforts with immigrant serving NGOs, online applicant databases, and the distribution of career opportunities to organizations in other regions. The presenters will also demonstrate unique settlement practices and how to overcome the barriers of attracting and retaining newcomers to the underpopulated areas of Canada. Panel presentation and interactive session.

1:45 – 3:15 WORKSHOPS 2A TO 2H

2A Addressing Domestic Abuse From a Culturally Sensitive Perspective Within the Settlement Sector: Developing Integrated Partnerships Amongst Immigrant Service Providing Organizations and Community Agencies Serving Victims of Violence

Location: Lake Louise

Presenters: Inderjit Grewal (Hiatus House, Ontario) and Eva Kratochvil (The Multicultural Council of Windsor & Essex County, Ontario)

Moderator: Lauren Johnson

Objectives: To present an effective framework for domestic violence counselling of immigrant newcomers; to examine the development of integrated partnerships between newcomer service organizations and mainstream agencies.

Format: There will be a panel presentation where relevant issues will be discussed, including: answering culturally sensitive questions when servicing immigrants; barriers that prevent immigrant women from leaving abusive relationships; appropriate assistance for primary and secondary settlement issues, and strategies for developing partnerships between newcomer service organizations and mainstream agencies to more effectively reach victims of violence (with a successful example from Windsor & Essex County). There will be a question period.

2B Protecting Refugee Claimants: New Ideas Concerning Services (Simultaneous Interpretation Available)

Location: Eau Claire North

Presenters: Cécile Marotte and Nadja Pollaert (Table de concertation des organismes au service des personnes réfugiées et immigrantes, Quebec)

Moderator: Morteza Jafarpour

Context: Since 1984, the protection of refugee claimants in Quebec has been the top priority for the Comité d’aide aux réfugiés (CAR). In response to growing demands, rising complexity, and slowing transfer of information, the Table de concertation des organismes au service des personnes réfugiées et immigrantes (TCRI) created a pilot project to restructure and enhance CAR intervention strategies.

Objectives: The presenters will detail the TCRI project and its main objective: to create a model for evaluating refugee claimant services, particularly legal counselling, psychological support and social aid.

Format: Panel presentation followed by an interactive discussion with workshop participants.

2C Integrated Bridging Programs for Immigrant Professionals: Development of an ETIP-based Template for Application to Other Professions

Location: Bonavista

Presenters: Don Byers (Northern Alberta Institute of Technology, Alberta) and Ninfa Castellanos (Edmonton Mennonite Centre for Newcomers, Alberta)

Moderator: Cynthia Stewart

Objectives: To examine key facets of the highly successful Engineering Technologists Integration Project (ETIP) and explore how it may be reconfigured for other professions.

Format: The presenters will: 1) detail how the ETIP was developed; 2) describe use of the unique Prior Learning Assessment instrument; 3) address issues surrounding client selection, assessment, training, and placement; 4) explore how key ETIP processes may be applied to programs for other professions (developmental work on programs for internationally trained teachers and accountants will be unveiled). There will be a question period. (Note: In an attempt to stimulate productive discussion and debate around the issue of application of the template to other professions, several weeks prior to the conference, the Edmonton Mennonite Centre for Newcomers (EMCN) will make every effort to post either the highlights or the actual papers prepared by the presenters on the EMCN website at www.emcn.ab.ca.)

2D Renewing the relationship between Government and Non-Governmental Organizations (NGO) (Policy workshop - Simultaneous Interpretation Available)

Location: Britannia

Presenters: Stephan Reichhold (Table de concertation des organismes au service des personnes réfugiées et immigrantes, Quebec) and Sangeeta Subramanian (South Asian Women’s Centre, Ontario)

Moderator: Chris Friesen

Context: Discussion at National Settlement Conference I identified the need for a national framework for engagement between NGOs and governments in public policy debates and decision-making processes.

Objective: To present models and engage participants in dialogue towards establishing a national framework that would shed light on issues critical to the sector and maintain a diversity of provincial and regional perspectives.

Format: The presenters will present several possible models (including a number that are currently in use) and invite participants to share viewpoints and propose additional models.

2E Persons without immigration status in Canada (Policy workshop)

Location: Manning

Presenters: Avvy Yao-Yao Go (Metro Toronto Chinese & Southeast Asian Legal Clinic, Ontario), Carolina Bernstein (Access Alliance Multicultural Community Health Centre, Ontario), and Victor Wong (Vancouver Association of Chinese Canadians, British Columbia)

Moderator: Diane Fisher

Objectives: To increase awareness of the difficulties faced by persons without immigration status in Canada and the implications these issues have on settlement policy and practice.

Format: The presenters will outline the issue through an overview of four key areas: 1) How people become persons without immigration status in Canada; 2) How Canadian laws and regulations contribute to problems facing persons without immigration status in Canada; 3) Who are persons without immigration status in Canada; 4) The challenges for individuals without status. There will be opportunity for interactive audience participation.

2F Settlement and Integration: Then and Now (Policy workshop)

Location: Barclay

Presenters: Loly Rico (Canadian Council for Refugees, Ontario), Kemi Jacobs (Canadian Council for Refugees, Ontario), and Sherman Chan (MOSAIC, British Columbia)

Moderator: Martha Bendiner

Objectives: To examine how trends in immigration policy have affected settlement in Canada; to explore how regional and national settlement bodies have adjusted to the evolving needs of newcomers; to address current immigration challenges.

Format: Panelists will provide an historical overview of immigration policy. Then work groups (arranged by province) will be set up to examine the impact of policy change on settlement organization practices. Next, an environmental scan will identify current challenges facing the sector. Finally, participants will reassemble into work groups to develop solutions for meeting the current challenges.

2G The New Canadian English Language Benchmarks Assessment for Nurses: A Model for Other Professions and Trades

Location: Lougheed

Presenters: Pauline McNaughton (Centre for Canadian Language Benchmarks, Ontario) and Lucy Epp (Red River College, Manitoba)

Moderator: Brenda Lohrenz

Objectives: To present the Canadian English Language Benchmarks Assessment for Nurses as an effective medium for improving integration of internationally-trained nurses; to explore how the benchmarks assessment can serve as a model for other professions and trades.

Format: The presenters will describe the increasing centrality of immigration to Canada’s economic growth and emphasize the importance of language fluency in successful integration. They will also detail how the new benchmarks assessment medium can produce valid, reliable and cost-effective results used by various employers and licensing bodies across the country. There will be a question period.

2H Funding Agency Infrastructure: An Ongoing Struggle (Policy workshop)

Location: Lakeview

Presenter: George Glover (Catholic Community Services of York Region, Ontario)

Moderator: Debbie Douglas

Objectives: To review the current funding needs of settlement agencies and examine the funding practices of Citizenship and Immigration Canada and other government and non-government funding bodies; to review the Code of Good Practice on Funding produced by the Voluntary Sector Initiative; and to detail the necessary steps for agencies and governments when implementing the Code.

Format: A four-part presentation with questions and discussion following each segment. The presenter will be particularly interested in hearing the perspectives of participants from outside Ontario.

3:15 – 3:45 BREAK

3:45 – 5:15 WORKSHOPS 3A TO 3F

3A Innovation in Immigrant and Refugee Youth Focused Programming

Location: Lake Louise

Presenters: Achala Hewaarachchi and Fadia Ismail (YMCA School Support Program, Nova Scotia), Carmen G. Munoz (Immigrant Service Society of BC, British Columbia) and Fransisco Fernando Granados (Youth Participant, Immigrant Services Society of BC, British Columbia)

Moderator: Linda Dirkson

Objectives: The presenters will share insights on the issues newcomer youth face and explain how these support models promote physical and mental well being in their communities, while creating awareness and improving the cultural sensitivity among school staff. Fransisco Granados, an 18-year-old refugee youth from Guatemala, will share his journey of integration and outline the services that have helped him through this process.

Format: The YMCA Newcomer School Support Staff and the Immigrant Services Society of BC will be highlighting two innovative approaches that target the needs of immigrant and refugee youth during their integration process into Canadian Society.

3B Participation of Newcomers and Minorities in Canadian Political Processes (Policy workshop)

Location: Barclay

Presenters: Erin Tolley (Citizenship and Immigration Canada, Metropolis Project Team), Teresa Woo-Paw (Community consultant, Alberta), Amal Umar (Multiculturalism, Canadian Heritage, Alberta), and Livianna Tossutti (Brock University, Ontario)

Moderator: Amal Umar

Context: It has been suggested that in a diverse society nothing is more important than ensuring that all citizens have the opportunity to participate in the discussions that set the rules by which we agree to live. This workshop will combine presentations by a researcher who has worked on this topic, a community member who has served as the head of the Calgary School Board, and a municipal and federal official who have been engaged in community outreach.

Objective: To present and discuss progress made on this front.

Format: All presenters will focus on best practices and recommendations for how newcomer and minority communities can exercise their active citizenship in political processes. Participants will receive several recent research papers on the subject, proceedings of a political participation seminar, and a Metropolis Policy Brief on political participation. During discussion participants will work towards recommendations for future research and policy development.

3C Fostering Successful Integration of Refugees and Immigrants by Addressing Barriers to Employment

Location: Eau Claire North

Presenters: Helen Smith-McIntyre and Alex Istifo (Saskatoon Refugee Coalition, Saskatchewan)

Moderator: Sam Laldin

Objectives: To explore immigrant/refugee barriers to meaningful employment and strategies for addressing the barriers; to develop plans for communicating these strategies to relevant policy and decision makers.

Format: The panelists will give accounts of employment barriers based on their personal experiences including issues such as recognized work experience, professional accreditation, gender and race. There will also be a presentation of data based on current research. The audience will participate through small and large work groups in the development of barrier-reducing strategies and communication plans.

3D What Kinds of Services Do Newcomers Want? (Policy workshop)

Location: Bonavista

Presenters: Dr. Gillian Kerr and Anne Simard (RealWorld Systems, Ontario)

Moderator: Lauren Johnson

Context: The presenters collected and analyzed interview data for the Immigrant Settlement and Adaptation Program (ISAP) and Newcomer Settlement Program reviews for the province of Ontario. They are aware that many in the settlement sector are interested in the outcomes of the study.

Objectives: To present and discuss the results of the Immigrant Settlement and Adaptation Program and Newcomer Settlement Program reviews, with emphasis on the types of services that immigrants and refugees value and want in Canada.

Format: To be tailored according to the needs and interests of the participants.

3E Impact of the Canadian Language Benchmarks on National Settlement and Integration and the Need for a National Strategy (Policy workshop - Simultaneous Interpretation Available)

Location: Britannia

Presenters: Pauline McNaughton (Centre for Canadian Language Benchmarks, Ontario), Tara Holmes (Alberta Association of Immigrant Serving Agencies, Alberta) and Carolyn Dieleman (Government of Alberta, Alberta)

Moderator: Tim Helfrick

Objectives: To review the significant impact that the Canadian Language Benchmarks (CLB) have had on settlement and integration; to devise strategies through which the CLB initiative can broaden its scope and reach its full potential.

Format: The panel will explore how the CLB have had a profound impact on adult English second language instruction and describe tremendous advances made in bringing the CLB to the labour sector. Participants will help develop strategies for broadening CLB application that will improve newcomers’ access to post-secondary education, training programs, professional accreditation and trades licensing.

3F Building Support Networks for Refugees with Special Needs: Joint Assisted Sponsorships

Location: Manning

Presenters: Diane Dicks (World Vision Canada, Ontario), Elaine Harder (Mennonite Central Committee, Saskatchewan), Mary Williamson (Cross Cultural Learner Centre, Ontario) and Barbara Treviranus (Refugee Sponsorship Training Program, Ontario)

Moderator: Diane Fisher

Context: In an effort to promote the program, its benefits and challenges, sponsorship agreement holders are interested in engaging the broader settlement community. While Resettlement Assistance Program (RAP) service provider organisations work together with sponsors in the initial orientation period, the challenges of providing the extra medical and other settlement support required by these special needs refugees affects the entire community.

Objectives: To examine the increasing complexity in the resettlement of special needs refugees and the impact of the Joint Assistance Sponsorships (JAS) program; to exchange ideas on effective partnerships and settlement practices for special needs refugees.

Format: Following a brief outline of the Joint Assistance Sponsorships program (including program partners and their roles and responsibilities), participants will be assembled into groups to discuss effective settlement of special needs cases and to devise solutions to issues.

7:00 – 11:00 WESTERN THEME PARTY

(SHUTTLE BUS SERVICE AVAILABLE)
Round-up Centre, Calgary Stampede Grounds

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