SETTLEMENT PROGRAMS
EVALUATION STRATEGY
June 2003
Attachment C:
Documents Consulted To Date for
Proposed Results/Indicators of the LINC Program
Australian Department of Immigration and Multicultural and Indigenous
Affairs. A ‘Client Survey' on the Effectiveness of DIMIA-Funded
Community Settlement Services. 2002.
British Columbia Ministry Responsible for Multiculturalism and Immigration.
Settlement Services Outcomes Measurement Plan: Report and Consultation
Summary. July 1998.
British Columbia Ministry of Community, Aboriginal and Women's
Services. A Performance Measurement Framework for Settlement Information
and Support Services (BCSAP Stream 1). May 2003.
Canadian Council for Refugees. Best Settlement Practices: Settlement
Services for Refugees and Immigrants in Canada. February 1998.
Canadian Council for Refugees. Canadian National Settlement Service Standards
Framework. May 2000.
Centre for Canadian Language Benchmarks. Canadian Language Benchmarks
2000. Ottawa: September 2000.
Goss Gilroy Inc. Evaluation Framework for the Language Instruction for
Newcomers to Canada (LINC) Program. Ottawa: 2000.
INSCAN. Settlement Indicators. Vol. 11 (2) 1997.
Manitoba Labour and Immigration. Manitoba's Program Report. September
2002.
Mayne, John. Addressing Attribution Through Contribution Analysis: Using
Performance Measures Sensibly. Office of the Auditor General of Canada,
Ottawa: June 1999.
McNamara, Carter. Basic Guide to Outcomes-based Evaluation for Nonprofit
Organizations with Very Limited Resources. http://www.managementhelp.org/evaluatn/outcomes.htm
Neuwirth, Gertrude. Indicators of Integration. INSCAN Vol. 10 (3) 1997.
New Zealand Immigration Service. Migration Settlement: A Review of the
Literature and its Relevance to New Zealand. September 1999.
OCASI. Immigrant Settlement Counselling: A Training Guide – Part
1. 2000.
OCASI. The Development of Service and Secotral Standards for the Immigrant
Services Sector: Discussion Document. June 1999.
Office of the Auditor General of Canada. Implementing Results-Based Management:
Lessons from the Literature. Ottawa, 2000.
Plan:Net Limited. Splash and Ripple: Planning and Managing for Results.
Calgary: 2002.
Plan:Net Limited. Splash and Ripple: Using Outcomes to Design and Guide
Community Work. Calgary: 2002.
Public Works and Government Services Canada. Integrity of Performance
Information: Principles and Practices. Ottawa: August 2002.
Ruddick, Elizabeth. Measuring Performance. Citizenship and Immigration
Canada, Ottawa: March 1998.
Saskatchewan Government Relations and Aboriginal Affairs. Meeting Needs
and Making Connections: A Report on the Saskatchewan Immigrant and Refugee
Settlement Needs and Retention Study. Regina: November 2002.
Schacter, Mark. Not a ‘Tool Kit': Practitioner's Guide
to Measuring the performance of Pubic Programs. Institute on Governance,
Ottawa: 2002.
Treasury Board of Canada Secretariat. Guide for the Development of Results-Based
Management and Accountability Frameworks. Ottawa: August 2001.
United Way of America. Measuring Program Outcomes: A Practical Approach.
1996.
Voluntary Sector Initiative Working Group IV. National Settlement Framework
and Standards: Draft Discussion Document. 2002.
Watt, Dr. Benchmarking Adult Rates of Second Language Acquisition and
Integration: How long and how fast? Final Report for Phase I 2001/2002.
March 2003.
Index
Resource Handbook
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